Sr. IT Systems Engineer

About Betterment Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

About The Role

The Senior IT Systems Engineer is a hands-on, senior individual contributor responsible for designing, scaling, and operating Betterment’s core IT systems and infrastructure. This role sits at the intersection of identity, SaaS platforms, endpoint management, and automation, ensuring employees have secure, reliable, and seamless access to the tools they need to do their best work. As a force multiplier within Corporate Technology, this role establishes standards, builds scalable systems, and reduces manual toil through automation and thoughtful system design.

The Senior IT Systems Engineer partners closely with Security, People Operations, Finance, and Engineering to ensure IT systems are secure, auditable, and built to scale with the business. This role is based out of our NYC office. Below we've reflected the base salary range for this position.

Actual salaries may vary depending on factors including but not limited to location, experience, and performance.

Compensation

package for employees.

in the form of a company incentive bonus. A Day in the Life: IT Systems & Infrastructure Engineering Design, implement, and maintain identity and access management architecture across the enterprise. Own end-to-end employee lifecycle automation, integrating HRIS, identity, and downstream SaaS systems.

Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, Lumos, Jamf and other business-critical tools. ), Finance (Netsuite, Salesforce, ZipHq), Access review/ Spend control (Lumos) Establish and maintain standards for system configuration, access models, and operational ownership. Automation & Platform Enablement Automate repetitive IT workflows using scripting and infrastructure-as-code approaches.

Build scalable, self-service processes that reduce support burden and improve employee experience. Standardize and codify IT infrastructure and workflows wherever possible to ensure consistency and reliability. Experience with low-code automation platforms: Boomi, Workato, Okta Workflows, Zapier Device & Endpoint Management Manage and scale macOS endpoint fleets, including configuration, patching, security controls, and policy enforcement.

Own MDM tooling, OS upgrade strategies, and endpoint security posture in partnership with Security. Support Windows endpoints where required, particularly for Finance and other specialized functions. Security & Compliance Partnership Implement and enforce IT security best practices across systems and endpoints.

Partner with Security Engineering and Risk to strengthen MFA, SSO, RBAC, and device trust controls. Proactively identify, troubleshoot, and remediate IT-related security gaps and operational risks. Support audit and compliance efforts by ensuring systems are well-documented, controlled, and auditable.

Security-first/minded approach. Employee Experience & Support Act as a senior escalation point for IT Support, ensuring predictable availability and high-quality service. Document IT standards, policies, and troubleshooting guides to promote clarity and consistency.

Improve onboarding, offboarding, and day-to-day employee experiences through reliable systems and automation.