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Betsson Group
At Betsson Group, the Player Rewards and Gamification Area ensures our customers come back for more! The Wow It’s all about loyalty. We provide a world class customer experience beyond the game play featuring exciting features like tournament, dynamic personalised campaigns and much more!
We also work closely with our Commercial, Compliance and Data teams to build the next generation back-office tools to support their processes.
Requirements
You will work closely with business stakeholders within the organisation, as well as developers, architects and UX designers to continuously optimise the customer experience. Together with your team you will take ownership of a number of customer journeys and/or capabilities where you will be one of the key people expected to drive and lead the delivery of new functionality as well as improvements of existing functionality. This will often require you to collaborate with other development teams and engage with a number of stakeholders to ensure a successful roll out.
We operate in a fast paced and challenging industry, and you will have several opportunities to work on complex and cutting edge products and contribute to Betsson Group’s success.
, scope, and plan with company-wide initiatives Conduct competitors’ analysis Lead User Research, experimentation, A/B testing, UAT initiatives Own Product Roadmap and prioritization Set and track Product KPIs and Success Metrics for product deliveries Communicate iteratively on Roadmap changes and deliveries Working with UX and UI designers (and other stakeholders as necessary) to define the customer experience and product specifications Defining user stories with acceptance criteria together with the development team Defining tracking, reporting, and non-functional
for user stories Working with the team to refine, plan and prioritise user stories according to business value, always taking technical debt and the long term success of the product into account Collaborating with stakeholders and ensuring that they are kept up to date and aligned with the current progress and prioritization Helping the rest of the development team and Product Management peers to ensure that acceptance criteria are met Occasional travelling be required to our various offices
based on business needs and market opportunities are embraced Facilitating and creating workshops materials Prioritizing and taking educated decisions Collaborating with development teams Problem solving and tough conversations.
and expectations than capacity is the norm. You will play a key role in managing expectations and ensuring a sustainable pace in your team.
, coming up with metrics, alerts ad defining deviations from normal performance
What We Are Looking For
Prior software engineering experience or education. Collaboration and dialogue. You will be collaborating both with members of your development team, stakeholders outside the team as well as third party providers and partners Agile.