SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. STARLINK CUSTOMER SUCCESS ACCOUNT MANAGER (FIXED-SITE) Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world.

The Starlink Enterprise Account Management team serves as the point of contact for Starlink’s growing base of enterprise customers from contract signature, through successful activation, ensuring all contract terms are fulfilled. Our ideal candidate is a self-starter who has a passion for making customers deliriously happy and connecting enterprises with Starlink.

RESPONSIBILITIES

Requirements

and manage expectations Collecting, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow the enterprise business Retaining and growing the value of accounts in both hardware and service revenue Act as an extreme owner of assigned accounts to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels,

, schedules and risks Identify and lead implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the customer experience, or scale the business while balancing resources and headcount BASIC

and deliverables ADDITIONAL

: Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts Availability and willingness to travel up to 15% of the time as needed to customer sites/meetings This is NOT a remote position and would require relocation if not local to the Hawthorne, CA area

QUALIFICATIONS

e. g.

COMPENSATION

AND

BENEFITS

: Pay range: Enterprise Account Manager: $115,000.00 - $150,000.00/per year Your actual level and base salary will be determined on a case-by-case ba

Starlink Customer Success Account Manager (Fixed-Site)