Logistics Specialist (Paternity Contract)

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact. 💻 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50 %+ off retail value.

Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence legislation to help reduce food waste. 4M tonnes of CO2e from entering the Earth’s atmosphere! ⭐️ Impact: We are a certified B Corp social impact company.

Too Good To Go was named in Fast Company's list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner.

Your mission Our “Too Good To Go Parcel” business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into “Too Good To Go Parcels”, which are then offered to our users at a discount of ~50% off of original retail. Sold through our existing B2C marketplace, customers can opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location, creating a surprise element as customers unbox their Too Good To Go Parcel.

Instead of allowing these products to go to waste, manufacturers significantly decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. The Logistics Specialist is directly responsible for the daily execution, data integrity, and frontline operational performance of Logistics operations within their assigned market(s). Reporting directly to the Cluster Logistics Manager, you will act as the primary, high-urgency contact for the local 3PLs and last-mile carriers.

Your mission is to own day-to-day market execution - ensuring seamless inbound and outbound flows, maintaining tight stock discipline, and enforcing partner SLAs to support the Cluster's overarching performance and cost-control targets. Please note: This is a 6-month fixed-term contract to cover a paternity leave. Your role 3PL Performance SLA Enforcement Act as the direct, day-to-day operational manager for all 3PL and last-mile activities in your market(s).

Monitor partner capacity and performance daily to ensure exceptional execution and absolute adherence to agreed SLAs. Own daily operations for your market(s), in alignment with local Commercial, Planning CX teams. Resolve operational friction, transport delays, and warehouse bottlenecks with a high sense of urgency, providing clear action plans and proactive updates, and escalating structural partner failures directly to the Cluster Logistics Manager.

End-to-End Operational Execution Manage daily inbound order flows, liaising with suppliers, freight forwarders, and 3PLs to ensure goods are received on time and with minimal discrepancies. Deliver daily, accurate status reports to the local Commercial team. Map short-term capacity with 3PLs to seamlessly support our pick-to-order operating model.

Ensure the 3PL strictly adheres to daily order cut-offs and picking schedules, providing clean, daily updates to the TGTG team. Own dispatch and delivery metrics for your market(s).