As a Customer Success Lead , you will be responsible for leading and running a sub-team of Customer Success Managers and /or Associates and leading the sub-teams revenue within the region. As the Lead, you will help the team handle a portfolio of customers and drive further change to improve the relationships and product and services adoption. This is the ultimate ‘player coach’ role within the CS function and a great stepping stone for managerial success.

As a Customer Success Lead at Smartly, you will Positively lead and handle a sub-team of Customer Success Managers and/or Associates in the region to reach their potential.

Perks

Benefits

… Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Flexible in-office, hybrid, remote work options depending on role Generous healthcare packages mental health

Monthly wellness benefit and learning reimbursement opportunities 401K plus matching equity grants for all new Smartlies Volunteer time off days company donation matching opportunities Computer (MAC or PC), phone with plan And so much more… #LI-HYBRID About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands.

We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard.

Our Diversity, Equity Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice .