SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. DIRECTOR, CONSUMER GROWTH (STARLINK BROADBAND) As Director of Consumer Growth for the Starlink Broadband business, you will lead the strategy and execution for revenue growth and market penetration for Starlink's satellite broadband network around the world.

Starlink is the most global telecommunications company, operating in over 160 countries and territories worldwide. This role plays a pivotal part in SpaceX's mission to provide global connectivity, enabling underserved populations to access reliable internet for education, work, and entertainment. You will oversee cross-functional teams in a fast-paced, innovative environment, collaborating with product, engineering, and marketing to scale consumer adoption while navigating competitive and regulatory landscapes.

RESPONSIBILITIES

: Develop and implement comprehensive go-to-market strategies for consumer broadband services, including pricing, bundling, and promotional campaigns to maximize subscriber acquisition and retention. Take full ownership of consumer growth outcomes, including customer retention and high growth rates (at least 2x year over year) across multiple regions, cost optimization, forecasting demand, and supply chain coordination. Analyze consumer market trends, competitive intelligence, and user feedback to refine product offerings and enhance the end-to-end customer experience from onboarding to support.

, user terminals) and software features that meet consumer needs for speed, reliability, and affordability.

QUALIFICATIONS

: Bachelor's degree in an analytical field (economics, finance, engineering, or STEM). 10+ years of direct people leadership experience in a consumer-facing business. 5+ years of experience within telecommunications, broadband, consumer products, or technical industries.

PREFERRED SKILLS AND EXPERIENCE: Experience and success selling both physical equipment and subscription services at high growth rates. Direct e-commerce, direct retail, and partnership experience all desired. ).

Demonstrated success in international market expansion, including consumer product sales globally to expand reach and adoption in rural areas, as well as marketing/advertising campaigns tailored for cultural differences. Expertise in data analytics for consumer insights and performance optimization. Leadership experience in fast-paced, startup-like cultures with a focus on innovation and cross-functional collaboration.

Familiarity with supply chain management for consumer hardware and global logistics.

and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran s

REQUIREMENTS

: Ability to travel occasionally. This position is based in Bastrop and requires being onsite—remote work not considered. Must be able to work extended hours and weekends as needed.

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Department of State. Learn more about the ITAR here .

Director, Consumer Growth (Starlink Broadband)