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Neuralink — Austin Texas
About Neuralink: We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. Team Description: For Neuralink's Information Technology team, the corporate environment is production.
It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording processing, and many other functions. The team builds critical systems and processes that safely accelerate our progress along the company's critical path.
Responsibilities
: Neuralink is looking for a motivated IT Systems Administrator Intern to serve as a primary point of contact for end-user technical support across our Fremont campus. In this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device troubleshooting, and user onboarding and offboarding — while also having the opportunity to collaborate with and learn from full-time IT Systems Administrators on broader infrastructure and systems projects.
Required Qualifications
: Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field Foundational understanding of operating systems including macOS, Windows, or Linux (coursework or personal experience counts) Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP Strong communication and interpersonal skills with the ability to support a diverse, non-technical user base with patience and empathy Eagerness to learn, take initiative on Helpdesk tasks, and collaborate effectively with full-time IT team members
Preferred Qualifications
: Prior Helpdesk, IT support, or customer-facing technical support experience (internship, part-time, or volunteer experience welcome) Familiarity with an MDM platform such as Jamf, Intune, or Kandji Experience with Google Workspace, Slack, or Zoom administration Basic scripting knowledge in Python, Bash, or PowerShell for automating routine IT tasks Familiarity with identity and access management concepts such as SSO, MFA, and user lifecycle management Experience in a regulated environment or awareness of data privacy best practices (HIPAA, PII handling) Expected
Compensation
: The anticipated hourly rate for this position is listed below.
What We Offer
: Full-time employees are eligible for the following
Benefits
listed below.
Meals provided Equity (RSUs) *Temporary Emp