CANDIDATES MUST HAVE NH AND VT CLAIMS EXPERIENCE, MASS CLAIMS EXPERIENCE A PLUS. The Claim Specialist II or III investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum).

Conducts training classes (including research and position papers) for less experienced Claim Department Representatives. Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision.

Responsibilities

1. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed.

Benefits

3. Evaluates claim exposure, negotiate and resolve claims. Works closely with defense counsel on litigated cases and attend mediation, arbitration, and hearings, as necessary.

Develops litigation plan with defense counsel and tracks adherence to plan in order to control legal expenses and assure effective resolution. 4. Works closely with insureds and employees making visitations and presentations as needed to facilitate partnership approach to claims handling.

5. Maintains quality claim files in accordance with appropriate best practices, and other company procedures. 6.

Implements Managed Care strategies, coordinate rehabilitation or medical management, process bills, review all mail through Image Right, and monitor progress as appropriate. 7. Interacts with State and Federal Boards and Commissions, while establishing and maintaining proper reserves, as appropriate.

8. Serves as a mentor and helps prepare/train the less experienced Claim Department representatives. 9.

Keeps up-to-date on State laws and Company procedures relating to various claims; educates injured worker and/or insured on same. 10. Prepares and presents files for Agent/Broker Reviews and Insured File Review.

11.

package includes all traditional offerings such as: Health Insurance options, Dental Insurance options and Vision Insurance Employee Life Insurance/AD D and Dependent Life Insurance options Short-term Long-term Disability Health Savings Account with potential employer match Flexible Medical and Dependent Care Account Accident Insurance Critical Illness Insurance Employee Assistance Program Legal/Identify Theft Insurance options Long Term Care Insurance Pet Insurance 401 (k) Retirement Plan with match up to 6%, plus annual bonus based on individual company performance.

to help foster a healthy, balance lifes

Compensation

S. Longshoreman’s and Jones Act claims. 12.

Participates in in-house and outside training programs to keep up-to-date on relevant issues/topics. 13. Maintains a working knowledge of all computer systems currently in use.

14. Travels throughout States as required to handle claims inventory assigned. 15.

Continues education in claims through Associate in Claims or Claims Law (AEI) courses. Minimum Knowledge, Skills and Abilities 1.

lost time claim handling experience required. 2. Bachelor’s degree preferred.

3. Computer skills, Word, Excel and Image Right preferred. 4.

Must have a valid driver’s license. 5. Strong attention to detail and strong communication skills both verbal and written.

6. Adaptable/flexible and self-directed with the ability to manage time, multiple priorities and other resources wisely. 7.

Must have the ability to work effectively with other organizational team members.

Claim Specialist II or III (NH & VT)