Loading jobs…
Loading jobs…
Boku Inc.
Seeking a Senior level UX/Consumer Insights Researcher to support product and user experience research efforts through well scoped, time bound project work. In this role, you will help design and execute research to inform product decisions and deepen understanding of user needs.
About The Team
This role sits within the UX Research team for the client's wearables division, specifically supporting go to market and growth research initiatives. The team conducts extensive retail research focused on the company's wearable and smart device products. This is not a typical UXR position.
Rather than conducting usability studies on software, the focus is on understanding why consumers are or are not buying devices, how those devices are being used, and deeply exploring retail and shopping behavior. The work is more consumer insights focused than traditional UXR, requiring a researcher who can run surveys, understand consumer insight methodologies, and apply qualitative methods in the field. This is not a lab-based role.
The researcher will be actively involved in retail environments and field research at the client's own retail stores and other retail locations. What Makes This Role Interesting This is a unique opportunity to contribute to research that directly shapes how cutting-edge consumer hardware products reach the market. Unlike traditional UXR roles focused on software usability, this position offers exposure to the full consumer journey, from understanding purchase drivers and shopping behavior to exploring how people integrate wearable devices into their daily lives.
The role blends consumer insights, market research, and UX research methodologies, making it ideal for a mixed method researcher who is quant leaning and wants variety beyond lab-based studies. You will conduct field research at retail locations, design and analyze surveys, run focus groups, and deliver insights that help the team understand how to position and sell products. This is a high impact role on a team that values both speed and rigor, with the opportunity to work on some of the most innovative hardware products in the wearables space.
Responsibilities
Plan and execute research using appropriate qualitative and/or quantitative methods (interviews, product evaluations, surveys, diary studies) Partner with cross functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects Develop research plans, screeners, discussion guides, and related study materials Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations Communicate results via written reports and presentations tailored to stakeholder needs Support iterative learning by advising on next steps and follow up research opportunities Maintain research documentation and contribute to research repositories as needed Typical Day to Day Planning studies and designing research from end to end Being in the field conducting research at retail locations Managing multiple projects simultaneously in various phases of completion Reporting on one project while initiating the next Coordinating with vendors and cross functional partners Must Have
Qualifications
Recent, hands-on primary research experience. You must be currently or recently designing, fielding, and analyzing your own studies (surveys, interviews, focus groups, field work). Secondary analysis only, insights consumption, or program management adjacent research work does not qualify.
Survey design and analysis with mixed method research experience (quant leaning); comfort with focus groups, interviews, and field work Relevant domain experience in consumer technology or consumer electronics. Researchers coming from consumer tech, consumer electronics, or closely related consumer product spaces are the target profile.