Manager, Client Advice & Management

Business Overview We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame Flow for brands like Nike, Amazon, Merck, and T-Mobile.

Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career. There are four I’s in Initiative and these represent our core values and behaviors.

INDIVID[YOU]ALITY – you bring your genuine and unique self to and into the work, every day. INSTINCT – you’re tuned in and armed with intelligence; you have a bias for action – shit happens when you’re around. IMPACT!

– you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large. IMAGINATION – your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.

Requirements

and meet customer satisfaction.

gathering, building use cases, status reporting, testing, and documentation. Projects may include building collaborative solutions such as intranets or extranets and will be either proprietary or via third party vendors. The Manager, Client Advice Management will work closely with the dedicated search engine optimization (SEO) team at Kinesso, their clients, partners within other internal departments, and a variety of personnel across Mediabrands agencies.

and objectives are properly documented and followed Identify stakeholders and verify the key success indicators as the basis for managing the projects Ensure timely activity, integration and productivity of technical support, and administer efficient use of resources to meet

Manage trade-offs among scope, quality, time, and cost Facilitate project risk reviews and mitigation, then escalate issues to executives as needed Document and track all changes in project parameters, prepare end of project reports, close all project documentation, and archive appropriate records Partner with stakeholders across internal teams to support resource management, new business, partnerships, and other SEO craft workstreams Required Skills Experience Experience in a web development, creative, media, or IT environment Experience with at least one project management methodology (e.g., lean, agile, waterfall) Strong communication skills, including the ability to articulate results and recommendations of analysis to a variety of audiences within the organization (e.g., laterally across peers and upward to senior

Responsibilities

Assemble key players for the project team; motivate and manage the team; delegate responsibility and tasks; establish and update plans with actuals and forecasts, delivery to time and cost; report to respective stakeholders; conclude the work documentation upon completion Liaise extensively with sponsors, internal and external customers, colleagues and vendors Ensure all project