Who We Are

At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level - whether it's cash, cheque, or digital. From field trips to fundraisers, we help them manage every dollar with confidence.

More than 27,000 schools across North America trust KEV to manage over $8 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success.

, KEV is investing more than ever to support K-12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We're headquartered in Toronto, with offices across North America. If you're excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you.

This role is for an active vacancy.

About The Role

The Revenue Marketing team is integral to KEV’s success, driving revenue growth for KEV Group through collaboration and expertise. We partner across the organization to deliver sales opportunities, and pipeline and foster a culture of collaboration, respect and innovation. We are looking for a Customer Marketing Manager to join our growing team.

In this role, you will be responsible for creating and leading programs to expand revenue from KEV Group’s existing customer base, increase advocacy, and reduce churn. This role partners closely with the Account Management team to identify expansion opportunities, activate customers as advocates, and ensure long-term retention. The ideal candidate is a strong communicator, naturally curious and analytical by nature and has experience in driving revenue while increasing advocacy.

The base salary range for this role is CAD $85,000-$115,000.

Compensation

at the time of posting. Final offers may vary based on skills, experience, location, and internal equity.

may also include bonus and

– We believe in rewarding great work with fair, competitive pay.

Benefits

How You'll Contribute Develop and execute customer marketing programs to drive upsell, cross-sell, and expansion revenue. Partner with Account Management to design campaigns targeting renewal, expansion, and adoption goals. Build advocacy and reference programs (case studies, testimonials, customer advisory boards, referrals).

Launch lifecycle marketing campaigns to improve product adoption, satisfaction, and loyalty. Create customer communications including newsletters, success stories, webinars, and community forums. Define and track key customer marketing metrics: retention, NRR, expansion pipeline, advocacy engagement.

Report on program performance and impact on revenue and retention goals. Collaborate with Product Marketing to deliver value-driven content tailored to customer needs.

– Because your well-being matters; both at work and at home. S.

Who You Are

5+ years in customer marketing, customer success, or lifecycle marketing. Strong understanding of SaaS customer lifecycle metrics (NRR, churn, adoption). Experience building customer advocacy programs.

Proficiency with CRM and marketing automation platforms. Excellent communication and storytelling skills. Customer-first mindset with proven ability to build long-term relationships.

What We Offer

Competitive