Business Overview We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame Flow for brands like Nike, Amazon, Merck, and T-Mobile.

Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career. There are four I’s in Initiative and these represent our core values and behaviors.

INDIVID[YOU]ALITY – you bring your genuine and unique self to and into the work, every day. INSTINCT – you’re tuned in and armed with intelligence; you have a bias for action – shit happens when you’re around. IMPACT!

– you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large. IMAGINATION – your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world. Position Summary The Director, Client Advice and Management, supports the Group Director in their mission to deliver business-appropriate, best-in-class solutions for Initiative clients.

You partner with the integrated Initiative team and across Mediabrands SBUs to ensure brilliant strategy, design, flawless execution, and most importantly, delivery on KPIs and business results for your client. You support the Group Director in day-to-day management of the client and the internal team. Your daily insights will keep your Group Director ahead of the game with your category expertise, status updates and proactive guidance.

You have excellent knowledge of your clients’ business and are an authority on Initiative and the SBUs to your clients, colleagues and staff. You identify challenges and opportunities, both internally and externally, and seek solutions that achieve the client’s goals. The Director “makes the trains go” – and is accountable for ensuring everything is operating smoothly, accurately, and on deadline.

Responsibilities

Day to day driver and quality manager of the Client Advice and Management team Manages all communications in a timely manner, with no request going unnoticed.