Associate Director, HR Operations

We are LOTTE BIOLOGICS ! Delivering Therapies That Enable a Healthier World . A new company, built on 80 years of tradition.

We embody our core values of being Inspired by Science , Embracing Diversity , Fostering Talent , and Connecting Lives .

Benefits

for patients worldwide. Position Summary The Associate Director, HR Operations is a senior HR leader and partner to site leadership and HR colleagues, accountable for the operating model, governance, and performance of core HR operations. In a CDMO environment where labor is a significant cost driver, this role sets standards and runs scalable HR operations, policies, and systems that improve efficiency, strengthen cost discipline, ensure compliance, and support a sustainable employee experience.

This role uses workforce, payroll, and HR operations data as a management system, setting targets, reviewing performance, investigating drivers, and mobilizing actions across HR, Finance, and Operations to drive actions. The Associate Director translates analysis into clear recommendations, so leaders understand how staffing choices, scheduling, pay practices, and operating decisions affect cost, capacity, risk, and engagement. The role establishes disciplined routines, controls, and continuous improvement priorities to deliver measurable results.

) to quantify tradeoffs across cost, capacity, risk, and employee experience. Improve workforce capacity assumptions and staffing models to support scheduling, hiring plans, and demand-aligned labor decisions.

, and HRIS) with a focus on accuracy, compliance, and consistent execution. Set governance routines and operating cadences that reinforce cost discipline, visibility to exceptions, and timely follow-through. Maintain a strong controls environment (SOPs, approvals, documentation) and multi-state compliance readiness.

Drive continuous improvement across workflows, systems, and policy execution to reduce rework and manage risk. Lead regular operating reviews using standard dashboards and action triggers to support decisions, surface blockers, and ensure follow-through. Payroll Labor Cost Management Provide oversight of end-to-end payroll operations through standards, controls, and exception management to ensure accurate, timely pay and compliance.

Partner with Finance on reconciliations, accruals, controls, and labor cost attribution (including COGS/SG A where applicable). Interpret payroll drivers (overtime, premiums, pay codes) and lead cross-functional actions that improve labor efficiency and reduce rework. Run overtime governance with site leadership, using sustained trends as signals of capacity or process issues.

Maintain clear pay policies and pay-code discipline to support compliance and predictable labor cost outcomes.

Total Rewards Operations Oversee

administration through a scalable operating model, controls, and vendor management to ensure high-quality, compliant delivery.

Responsibilities

Workforce Optimization, Analytics Business Partnership Partner with site leaders and Finance to optimize workforce mix, deployment, and labor spend in a demand-variable CDMO environment. Provide executive-ready workforce and labor cost insights, with clear options and recommendations for site and Finance leaders. Define labor and HR operations KPIs, targets, and review cadences; hold owners accountable for corrective actions and sustained performance.

Ensure alignment between HR and Finance data (payroll-to-GL, accruals, variance drivers, controls, and audit readiness).

Compensation

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