About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.

In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence.

By refusing to settle, you can help redefine what’s possible and shape the future of mobility. The Senior Service Advisor acts as a leader in the service department, providing expert customer service and mentoring Service Advisors. They handle more complicated service requests, resolve escalated issues, and ensure that the service team consistently delivers exceptional customer experiences.

Additionally, the Senior Service Advisor plays a key role in driving department efficiency and customer retention.

Qualifications

: Minimum 5+ years of experience in a Service Advisor role Previous experience mentoring Advisors or front of house functions Excellent interpersonal skills with a compassionate and patient demeanor Problem-solving and creative thinking skills Ability to articulate and document details to ensure smooth workflow Ability to tailor and explain auto

Sr. Service Advisor - Richmond, VA