Director of Redemption What’s Our Vision and Purpose? At Manhattan Beer and Beverage Distributors , our vision is to be the leading beer distributor in the market. Imagine building a business from the ground up, with nothing more than 1 truck, 4000 feet of warehouse space, 2 Beer Brands and a lot of determination!

Simon Bergson, founder and owner of Manhattan Beer and Beverage Distributors, has done exactly this, growing our business to exponential heights. 5 million feet of warehouse space, the distribution rights to 300 brands, 400 trucks and services 15 counties. Our aim is to provide great service to all of our customers from the convenience store owner to our big chain operators, restaurants, bars and hotels.

Hard work, grit and a “can do” spirit are our hallmarks. Come Join Our Family….. We couldn’t do what we do without our team.

Not only do we want to develop our brands and our business, we want to develop our people, making Manhattan Beer and Beverage Distributors a great place to work. It doesn’t matter how large we get, we’ll always be family. For this reason, we are committed to your success, coaching and development.

Our business is growing and we need smart and talented people like you to help us get where we want to be! Position Overview The Director of Redemption is responsible for overseeing all aspects of the redemption and recycling operations at a leading NYC beer distributor. This role ensures compliance with state and local regulations, and drives efficiency in bottle and can returns.

The Director will lead process improvements, financial oversight, and vendor relations, while maintaining strong collaboration with internal departments and external stakeholders.

Key Responsibilities

Direct daily redemption operations, including the collection, processing, and return of redeemable containers. Ensure compliance with New York State Bottle Bill and all applicable recycling and environmental regulations. Implement and monitor preventative maintenance and sanitation procedures for redemption facilities and equipment.

Lead and manage a unionized workforce, ensuring adherence to collective bargaining agreements. Develop staffing plans, schedules, and training to maximize efficiency while maintaining a safe work environment. Develop and manage redemption operating budgets, forecasts, and financial reporting.

Track and analyze key performance indicators, including container return volumes, processing efficiency, and cost per unit. Identify opportunities to reduce costs, improve productivity, and optimize revenue from recycled materials. Enforce company safety policies, OSHA standards, and environmental best practices.

Maintain accurate records and documentation required for regulatory reporting. Conduct regular audits to ensure compliance with state, city, and company standards. Build and maintain relationships with recycling vendors, beverage suppliers, and regulatory agencies.

Partner with operations, fleet, and warehouse teams to coordinate redemption logistics. Communicate effectively with senior leadership on operational performance and strategic initiatives. Managing, training, developing and regular work with time for all direct reports.

Qualifications

Bachelor’s degree in business, Supply Chain, Environmental Management, or related field; MBA a plus. 8+ years of progressive operations management experience, preferably in beverage distribution, recycling, or related industries. Demonstrated experience managing a union workforce in a high-volume environment.

Strong financial acumen with experience in budgeting, forecasting, and cost control. Excellent leadership, communication, and problem-solving skills. Knowledge of NYC recycling laws and New York State Bottle Bill regulations strongly preferred.

Proficiency in MS Office Suite and operational management systems.

Requirements

Ability to work in a warehouse/recycling facility environment.