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Labelbox — San Francisco
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially.
Why Join Us
High-Impact Environment : We operate like an early-stage startup, focusing on impact over process.
Responsibilities
quickly, with career growth directly tied to your contributions. Technical Excellence : Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed : We celebrate those who take ownership, move fast, and deliver impact.
Our environment rewards high agency and rapid execution. Continuous Growth : Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI.
Clear Ownership : You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics.
About The Role
The Deployment Lead owns the successful delivery of complex customer programs from initial scoping through steady-state execution — on time, to the quality bar, and at margin.
Requirements
into clear execution plans, coordinate multiple internal workstreams, own the economics of the deployment, and ensure projects meet their throughput, quality, delivery, and margin commitments. Deployment Leads sit at the intersection of customer relationship management, technical program management, and operational and financial execution.
of each program well enough to pressure-test implementation plans and communicate tradeoffs clearly with the customer — and own the unit economics well enough to protect margin while they do it. The Deployment Lead is the operations-and-margin leg of the customer team: they own delivery and the deployment's economics, partnering with the General Manager, who owns the broader customer relationship and growth.
, or operational performance are in play. They coordinate Technical Program Managers and Forward Deployed Engineers across the account, ensuring each workstream is staffed from the pools, technically sound, and aligned with the broader customer objective. This role is equivalent in seniority to a TPM Manager, but with a stronger emphasis on customer ownership, deployment success, and margin.
It is a senior destination on the TPM track and a pathway toward a General Manager role. General Managers own the broader account end-to-end, including the overall customer and researcher relationships, proposal development, account strategy, operating cadence, and the portfolio of deployments delivered for that customer.
What You'Ll Do
Own the end-to-end deployment of projects for one or more major customers, from initial scoping and technical design through launch and ongoing execution — accountable for throughput, quality, delivery, and margin.