We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site.

This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. The Role The primary purpose of the Regional Onsite Manager is to oversee and optimize client onsite operations for Indeed Flex. This role involves managing and enhancing operational processes for both existing and new onsite accounts, with a strong focus on improving efficiency, productivity, and service delivery.

Additionally, this role will lead and manage a team of onsite managers, ensuring the successful implementation and execution of operational plans, adherence to agreed contracts and KPIs, and the provision of strategic guidance to enhance recruitment processes and overall performance. You'll lead a team of ~10 Onsite Managers across a portfolio of enterprise client accounts, owning day-to-day quality, performance, and growth of our onsite operations. You'll drive fulfillment, retention, and CSAT across multiple sites while rebuilding how we work, with AI and automation woven into the playbook.

We're scaling fast. The right person thrives in ambiguity, adapts as priorities shift, and treats process design as a craft. 💼 This position is located onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays.

Nice To Have

Proven track record improving onsite operations in logistics, retail, or a similarly high-volume industry Experience managing multiple large-volume enterprise clients simultaneously What you’ll be doing Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

Responsibilities

and duties of the position. Build, lead, and develop the Onsite Managers into a unified and aligned service delivery team, delivering seamless high-quality onsite operations and exceptional support experiences to clients, and internal workgroups. Provide additional onsite coverage as needed, particularly during teammates' PTO or other absences, to maintain seamless service delivery and support.