Open position in all Coegi office locations including Kansas City, MO, Columbia, MO, St. Louis MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Summary The Director of Project Management owns Coegi's project management methodology and is the senior-most day-to-day leader of the Project Management function within the Business Operations department. The Director contributes to departmental strategy, oversees the Associate Director and Project Management Supervisors, and is accountable for the development, documentation, and continuous improvement of the Project Management Office (PMO). In a hybrid capacity, the Director also serves as the expert-level project lead on a few enterprise flagship accounts, maintaining direct line of sight into the realities of front-line account work.

This role is a key connection point between Business Operations, Client Engagement, Digital Operations, and Data Technology, and is directly responsible for the career growth, performance, and culture of the Project Management team.

Responsibilities (Other Duties May Be Assigned)

PMO Methodology Ownership: Own and evolve Coegi's project management methodology, including standards, templates, OPAs, and quality benchmarks. Head the day-to-day operations of Coegi's Project Management Office in partnership with leadership providing resources, guidance, and governance to Project Managers at every level, with active attention to what can be simplified or removed. Team Leadership Career Development: Directly supervise the Associate Director of Project Management and Project Management Supervisors; indirectly oversee the full Project Management team.

Own the department's Growth Tracker system, career-path framework, and individual development planning. Partner with HR and leadership on hiring, performance reviews, 9-box evaluation, PIPs, and the department's hi-potential retention goal. Enterprise Flagship Account Oversight: Serve as the expert-level Project Management lead on a few enterprise flagship accounts, personally managing processes, systems, contracts, and senior cross-functional relationships.

Use front-line experience to pressure-test PMO standards and surface insights for the broader department. Unassigned Account PMO Framework: Own the framework for how Coegi serves accounts without a dedicated Project Manager. Define standards for order processing, ad-hoc project support, and billing oversight on these accounts; collaborate on resource model and escalation paths; analyze patterns and recommend when an unassigned account warrants dedicated staffing or a process change.

Account Profitability Financial Stewardship: Partner with the leadership and the Data Technology team to monitor account profitability, billable-hour compliance, retainer and contract terms, and margin health across the portfolio. Own the Project Management contribution to Coegi's billing process and support the 2026 transition toward value-based billing by developing the PM-side framework, templates, and operational model for pilot accounts. Cross-Functional Leadership: Serve as the senior Project Management voice in cross-departmental forums with Client Engagement, Digital Operations, Data Technology, Marketing Innovation, HR, and Sales.

Lead coordination of enterprise client onboarding, sister-agency collaboration with True Media and Swell, and project management of leadership strategic initiatives. AI Strategy for the PM Function: Own the AI strategy for the Project Management function in partnership with Marketing Innovation.