About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.

If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

About The Role

Cloudflare operates one of the world's largest and most interconnected networks, spanning 335+ cities across every region of the globe. We are looking for a Senior Network Engineer to join our Edge Network Backbone team — someone who brings deep operational experience, an AI-first mindset, and the instinct to mentor and lift the engineers around them. In your first year, this role is deliberately hands-on: you'll be in the operational trenches, owning complex faults, driving capacity work, and setting the standard for how we run the network.

Beyond that, you'll help shape how the team works — building AI-enabled tooling and agents that reduce toil, accelerate troubleshooting, and make the whole team more effective. This is a North American based role, but you'll be joining one global team: the sun never sets on Cloudflare, and our engineers hand off work across every time zone to keep the network running around the clock.

Responsibilities

Own the technical operation, engineering, and architecture of Cloudflare's global network, including planning, installation, and day-to-day management of hardware and software across the edge and backbone. Serve as a hands-on operational anchor for the team — diagnosing and resolving complex network faults, owning incident response end-to-end including on-call rotation, and contributing to post-incident reviews to drive continuous improvement. Build production AI agents for network operations.

Design, ship, and own LLM-powered tools that integrate with our operational systems of record via tool calling. Ship them with evals, observability of agent decisions, cost tracking, and human-in-the-loop checkpoints where autonomous action carries blast radius. Apply AI to accelerate troubleshooting.

Use and extend our internal AI platform (Workers AI, AI Gateway) to speed up root cause analysis, pattern recognition across faults, and operational decision-making under pressure. Architect network improvements that lower latency, reduce packet loss, and increase scale — optimising end user experience across Cloudflare's global infrastructure. Mentor and develop junior engineers on the team, setting technical standards, conducting structured troubleshooting sessions, and building a culture of operational excellence and continuous learning.