Energy Efficiency Program Manager

Company Overview Walker-Miller Energy Services is a 26-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that assist electric and gas utilities meet mandated energy savings goals. Our experience driven philosophy of clean energy as economic development helps families and businesses save energy and save money.

Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses. Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go E – Embrace Equity H - Humble Confidence I - Inclusive Stewardship V - Value Reputation E - Extraordinary Experience Position Summary The Program Manager works directly with the program client, community-based organizations, and contractors to ensure deliverables remain within scope and budget. The Program Manager will coordinate with contractors to optimize project execution, manage costs, and onboard new contractors as needed to meet client needs. This position accomplishes this through a respectful, constructive, and energetic style that reflects our core values.

The ideal candidate is a dynamic program leader with program management experience and a passion for advancing equity and opportunity in sustainability-focused careers.

Key Responsibilities

: This list of duties and

Responsibilities

is not all-inclusive and may be expanded to include other duties and

, based on operational needs. Lead, embrace and operate within the core values. Thrive in a collaborative environment.

Function well with a diverse group of communities, clients, and team members. Work effectively under tight deadlines. Use good judgment to plan and accomplish goals.

Escalate all issues and troubleshoot as needed. Leadership Program Management: Manage direct reports and oversee program staff, as applicable, including interviewing, workforce planning, work assignment, performance evaluations, coaching, mentoring, and day-to-day direction. Lead quarterly program performance reviews with program staff and the client.

Provide day-to-day leadership for program staff by managing communications and requests and supporting the team in meeting program goals through creative problem-solving. Develop and support team members within a core values-driven culture that promotes high performance with compassion. Build and maintain a strong understanding of the program’s strategic direction (energy efficiency) and the business activities of its customers.

Oversee program paperwork and ensure accurate processing through designated tracking systems. Coordinate with program evaluators to understand evaluation plans and communicate program procedures to staff. Participate in working groups that coordinate program efforts with partner organizations.

Collect, manage, and analyze project data; establish data procedures; and report KPIs, trends, and insights to stakeholders on time. Apply best-practice methods for energy efficiency program implementation. Maintain a professional appearance that appropriately represents Walker-Miller and the client.

Lead and participate in presentations that promote energy efficiency programs. Use effective project management practices to lead program delivery. Manage the client relationship and serve as a program advocate.

Support the preparation of invoices and activity reports, as needed, for the client, partners, and Walker-Miller management. Program Recruitment Engagement: Partner with the client to supervise, develop, and implement communication plans that educate customers on energy efficiency and increase participation in energy efficiency programs. Lead and participate in presentations that promote energy efficiency programs.