At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better. Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property Casualty operations in Ontario and Western Canada.

During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Benefits

to customers, members, and communities. Come join us. As a Field Claims Advisor, Property , you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory.

Based from your home, you’ll investigate, negotiate, and resolve losses on site, complete detailed damage scopes and valuations, interpret policy coverage, and support fair claim outcomes. You’ll also act as a trusted service ambassador for Gore Mutual, partnering with customers, brokers, and internal teams, while representing the organization during catastrophe response initiatives and other formal claim proceedings as required. What will you do?

Manage assigned claims within the designated territory, setting clear expectations with customers, coordinating vendor involvement, and ensuring timely, high-quality claim attendance and service delivery. ). Assess coverage and exposure, identifying limitations, subrogation and fraud opportunities, completing loss reserving, issuing payments as required, and sending underwriting risk alerts.

Requirements

and controls, providing required forms and communications, maintaining accurate file notes and tracking, and escalating issues as needed. Perform additional duties as required in support of effective and compliant claims handling. Conduct rotational field attendance as required within assigned territory to manage claims efficiently.

Manage assigned claims end-to-end, setting clear expectations with customers throughout the claim lifecycle. , policies, forms, inventories, leases, contracts, financials). Assess losses through site inspections, photo capture, damage summaries, and recorded statements as needed.

Identify and address coverage issues, exclusions, fraud concerns, subrogation opportunities, and underwriting risk alerts. Coordinate vendors, outlining scope, deliverables, and expectations, and track expenses, reserves, and manual payments. Maintain accurate file documentation, loss reserving, and time management to ensure quality, timeliness, and service standards.

Perform additional related duties as assigned. What will you need to succeed? Minimum 5 years’ property adjusting experience.

Minimum 3 years' experience as a Field Adjuster In depth understanding of building damage scoping practices Detailed knowledge of 1 st Party Property Coverages Strong communication skills and de-escalation methodologies Excellent customer service skills with the ability to manage multiple stakeholders Business acumen with effective time and desk management Experience interpreting applying contract law Financial analysis, multitasking, and confident communication Work Arrangement: This role is a remote field position assigned to a territory in the North GTA and surrounding area with ongoing access to a company vehicle. You will be required to attend our Cambridge office once or twice per month. The expected base salary range for this position is $56,000 - $103,500.

Field Claims Advisor Property