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Coalesce Management Consulting (CMC)
Business Analyst Greenlight is a Canadian-founded forward-thinking technology services firm specializing in Robotic Process Automation (RPA) Consulting and Technology Staffing. We have a high-performance mindset with a culture that is driven by our values, including kindness, ownership, transparency, and fairness. This drives a collaborative workplace where we have fun, keep integrity in our work, and authenticity every step of the way.
What makes a star at Greenlight? Inherently inquisitive and driven Innovative, detailed, and process-oriented Passionate about all things Technology Outstanding communication and presentation skills We have plans for aggressive growth, and we’re looking for energetic team players to join us during this exciting time. If you are ambitious, results-driven and looking to fast track your career, Greenlight Consulting is where you need to be.
Let’s talk! The Role: We are looking for a sharp, client-confident Business Analyst to join our UiPath automation delivery team.
Requirements
that our Solution Architect and UiPath developers can build against. This is not a back-office BA role. You will be in client sessions, facilitating process walkthroughs with subject matter experts, navigating ambiguity, and producing documentation that serves as the single source of truth for every automation we build.
Quality here is non-negotiable: a weak PDD costs us rework, erodes client confidence, and delays go-live. You will work directly alongside a Delivery Consultant (who manages the client relationship and commercial track) and a Solution Architect (who owns technical direction), with day-to-day collaboration with in-house UiPath developers throughout the build and testing phases.
-gathering role within technology or software delivery• Proven experience facilitating process discovery sessions with business stakeholders and translating outputs into formal documentation • Demonstrated ability to produce structured
or process documentation (PDDs, BRDs, user stories, or equivalent) • Experience working within agile delivery teams - comfortable with sprint cadences, backlog grooming, and iterative delivery • Direct exposure to RPA or automation projects is a strong advantage - understanding what makes a process automatable matters here • Precision and attention to detail - your documentation is what gets built; ambiguity costs time and money • Strong facilitation skills - able to run structured discovery sessions, keep discussions on track, and extract the detail that matters • Clear, confident communicator - equally effective with technical architects and non-technical business stakeholders • Analytical mindset - able to deconstruct complex processes, identify decision logic, and anticipate edge cases • Self-starter with strong time management - able to juggle multiple discovery tracks across concurrent projects • Comfortable with ambiguity - confident operating in fast-moving engagements where not everything is defined upfront • Working knowledge of UiPath or another RPA platform - enough to understand what the development team needs from a PDD • Experience with process mapping and diagramming tools (Visio, Lucidchart, or equivalent) • Comfortable working across common enterprise systems - ERP, CRM, document management, or workflow tools (client environments vary) • Familiarity with project management and documentation platforms such as Jira, Confluence, or equivalent
Responsibilities
: • Lead process discovery workshops with client subject matter experts - facilitating walkthroughs, asking the right questions, and surfacing exceptions and edge cases that clients do not volunteer • Map current-state processes end-to-end, including decision poi