Solutions Engineer Location: Based in our Halifax, Montreal, or Toronto office, supporting global customers Proposed OTE: $135k CAD ($100k base, $35k variable) About Trolley Trolley is a leading payouts platform that helps businesses automate payouts, recipient onboarding, tax workflows, and verification for contractors, creators, sellers, and partners around the world. We combine flexible payout infrastructure with embedded developer tools so customers can launch faster, reduce manual work, and deliver a better recipient experience. We’re expanding our team and looking for a highly technical Solutions Engineer to support our sales process and help customers design scalable solutions using Trolley’s platform.

Role Overview As a Solutions Engineer at Trolley, you’ll help prospects determine whether our platform fits their needs and what it will take to implement it and help existing customers expand their use of Trolley to accomplish more.

Requirements

, and recipient experience goals, then recommend a practical approach using Trolley’s APIs, SDKs, widgets, webhooks, and integrations. You should be comfortable leading technical discovery, discussing architecture and implementation details, and running demos for both technical and non-technical audiences. The role covers more than payouts, so you’ll also need to speak to onboarding, tax, verification, trust, and related workflows when needed.

Your time will be focused 80% on new business solutioning with Sales and Partnerships and 20% on supporting existing customers expand their integration with our Customer Success team.

, compliance considerations, and operational needs. Design scalable solution approaches using Trolley’s APIs, SDKs, widgets, embedded onboarding flows, app integrations, and automation capabilities. Help customers evaluate implementation options based on their internal resources, timelines, and desired recipient experience.

into technical solution designs, integration recommendations, and phased rollout plans. Advise on data flows, authentication, configuration, implementation sequencing, and long-term maintainability. Product Demos Technical Validation Deliver customized product demos that clearly connect Trolley’s capabilities to a customer’s technical environment and business goals.

Build and present proofs of concept, sample workflows, and technical validations to help prospects assess feasibility and accelerate decision-making. Answer detailed technical questions related to APIs, webhooks, widgets, onboarding flows, payout operations, and implementation best practices. Support security reviews, technical questionnaires, integration discussions, and RFP What do responses as needed.

Implementation Support Partner with Customer Success during complex implementations to ensure continuity from pre-sales design through to onboarding and launch.

, navigate integration blockers, and align technical workstreams during rollout. Leverage best practices to guide customer implementations and ensure long-term sustainability of their solution. Support sandbox testing, implementation planning, and solution reviews for strategic or technically complex customers.

Reduce implementation risk by ensuring the proposed solution is realistic, well-scoped, and aligned with customer systems and resources. Cross-Functional Collaboration Work closely with Product and Engineering to communicate customer feedback, recurring technical objections, product gaps, and emerging use cases. Build and contribute to internal technical assets such as demo environments, integration playbooks, sample workflows, and reusable solution materials.

Key Responsibilities

Technical Discovery Solution Design Lead technical discovery with prospects to understand their architecture, workflows, integration