What We Do: Florence software advances cures by helping the world’s most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world—we’re the most widely deployed site workflow tool in the industry. By the end of the decade, we’ll double the pace at which new medicines get to market by doubling the output of trial site teams.

To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. AJC best place to work, and an Inc. 5000 company five years in a row.

At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You’ll Bring to the Team: We are seeking a Site Reliability Engineer (SRE) to join one of our Scrum teams and help ensure the reliability, scalability, and performance of the Florence™ platform. AI-driven tooling and automation are a cornerstone of how we build, operate, and scale our systems.

In this role, you will work closely with product engineers while actively leveraging AI to improve observability, incident response, automation, and overall platform reliability. Coding assignments in this role will require working with AI-assisted development workflows as a core part of how solutions are designed and delivered. , Terraform, CI/CD pipelines) Familiarity with modern observability practices (metrics, logs, tracing), including AI-enhanced analysis Comfortable working as part of an agile, cross-functional Scrum team Strong problem-solving, communication, and collaboration skills 4+ years of experience in SRE, DevOps, or similar roles Experience supporting production systems at scale What’s in it for you?

Do well.

Compensation

package, medical and dental insurance, and office space in the heart of the city. Do good. We insist that health technology is the highest calling for software development.

We pride ourselves on working on something bigger than ourselves; helping advance cures and therapies. Make the leap. Join our high-output culture to create innovative, modern, and purposeful software solutions.