AI Automation Manager

What We Do: Florence software advances cures by helping the world’s most important research sites do their best work. Our solutions are now used by over 30,000 research teams in 70 countries around the world—we’re the most widely deployed site workflow tool in the industry. By the end of the decade, we’ll double the pace at which new medicines get to market by doubling the output of trial site teams.

To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. AJC best place to work, and an Inc. 5000 company five years in a row.

At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow. What You’ll Bring to the Team: Florence is looking to transform internal operations through the use of AI-assisted automation in a safe and governed environment. Towards that mission, we want to build and steward an enduring company capability to systematically identify, apply, and scale AI-driven improvements across how Florence operates and delivers value.

This role will directly lead us in that mission working as both a Program Lead and a “Capability Builder”. This means you will help define the Program goals, and lead it, but more importantly, be a “force multiplier” in ensuring teams are implementing new more efficient processes and learning from other teams in identifying the right processes and using the right tools. While functional leaders own outcomes and process design within their functions, this role will also act as an AI service desk.

This desk will help functional teams with surgical project execution support around automation scripts, use of tools etc. This is a key role with a high level of executive overview and support. You Will: You will report into the Florence Operations team, where you will lead the company-wide AI transformation integration efforts Work collaboratively with key Florence functions (GTM, G A, Product, R D) to identify the most impactful processes to re-think and automate using AI tools Own company-wide AI roadmap aligned to efficiency, product leverage, and ROI Help identify and prioritize use cases (quick wins vs.