Manager, Revenue Enablement

ESO is seeking a Manager of Revenue Enablement whose primary mandate is RevTech utilization, adoption, and platform governance. This role owns the strategy, health, and measurable impact of our revenue enablement technology stack — including Highspot, Gong, and future platforms — ensuring every seller actively uses these tools in accordance with defined processes and that the organization can demonstrate clear value creation from its RevTech investment. Sitting within Revenue Operations, this role also serves as the connective tissue between Marketing, Sales, and RevOps, ensuring that every customer-facing seller has the knowledge, content, and tools required to engage buyers effectively and close with confidence.

The ideal candidate is an organized, data-literate enablement professional who thrives on building structure where ambiguity currently exists. You will own the single platform to organize, manage, and distribute sales content, training, and guidance—ensuring reps can easily find and use the most relevant, up-to-date materials. You will use AI to recommend next-best actions, surface high-impact content, and measure what works—helping teams improve win rates and sales productivity.

You will integrate coaching and training for continuous learning that align sales teams with messaging and drive consistent execution. And you will triage and prioritize inbound enablement requests from sales and marketing stakeholders, to bring organization and a disciplined enablement execution rhythm to a team that is ready to scale.

Key Responsibilities

: RevTech Utilization Platform Governance Own platform strategy, governance, and seller experience across Highspot, Gong, and future RevTech - this is the primary mandate of the role. Partner with Marketing Operations as the technical owner for administration, integrations, and support. Drive adoption, utilization, and process compliance across all enablement platforms.

Proactively identify users who are not following established workflows and implement targeted interventions to bring utilization in line with expectations. Build an own frameworks that measure RevTech value creation -- connecting platform engagement data to sales productivity outcomes including win rate, ramp time, deal velocity, and content effectiveness. Use these frameworks to drive continuous, measurable improvement.

Build automation workflows and AI-powered surfaces that push the right content and coaching signals to sellers at the right moment, reducing reliance on manual distribution. Produce and own cadenced RevTech performance reporting for GTM leadership - adoption curves, utilization by role and segment, and platform ROI narrative. Intake Request Management Serve as the single point of contact for all sales and revenue team requests related to enablement of content, collateral, and sales support materials.

Build and manage a transparent intake and prioritization process that prevents ad hoc, last-minute requests from disrupting priority work. Triage requests and work closely with marketing to ensure that the teams are adequately covered and enabled to sell in the field. e.

Highspot). Empower the field to find what they need when they need it. Establish and enforce version control processes, so sellers are always accessing the most accurate, up-to-date materials.

Notify stakeholders for content refresh. Build automation workflows that surface the right material at the right time. e.

) to ensure the content library reflects the most effective curated content. Connect content usage data to performance signals to identify gaps and prioritize updates.