Regional AV Lead

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO

: As a Regional Lead , you will have responsibility for the leadership, mentoring and development of a team of field technicians in a specific geography. Involved in the day-to-day installation activity the regional team lead will provide guidance on how to deliver projects to the EOS standard. When required the regional team lead will provide the necessary training to ensure EOS standards are maintained and ensure a training program is in place to address ongoing development of the team.

KEY RESPONSIBILITIES

: Build trust between team members. Inspire and motivate teamwork for achieving goals. Influence valuable changes.

Be open to new ideas coming from team members. Consult frequently with key team members. Establish an open discussion for decision-making.

Distinguish the team from others – create an identity for the team Train new resource on EOS/client standards Participate in the development of the EOS/client standards providing ideas on how they can be improved Ensures all employees receive the appropriate training and education, including ongoing compliance training. Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care. Practices cost improvement strategies, maintaining profitability and growth of area.

Provide support to the PMO team in the correct selection of field resource to ensure successful project delivery Implements location-specific and area quality goals and action plans in order to achieve quality standards. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Participate in the hiring of new field resource Ensures all employees receive the appropriate training and education, including ongoing compliance training.

Compensation

or salary.

Responsibilities

of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.