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Foursquare Labs, Inc. — Francisco
Overview As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.
Requirements
e. , as relevant Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution Assist in developing a get well plan, as appropriate Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc. Propose ideas and solutions to help improve functional areas Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
Qualifications
Certifications in applicable technology preferred College degree or applicable work experience Two or more years of experience in designing or implementing complex network or systems/storage solutions Three or more years of experience in providing pre-sales engineering support Network engineering or systems/storage engineering, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, Microsoft Pre-sales support Excellent oral, written and presentation skills Strong attention-to-detail Po