Senior Design Manager, Supply (Remote)

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability.

For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. At ezCater, we care a lot about building incredibly helpful products that our customers, catering partners, and delivery partners love to use. We’re looking for a Senior Product Design Manager to lead design for our Supply domain: the tools and experiences our restaurant and catering partners use to get more orders and execute them reliably at scale.

You’ll manage and grow a team of product designers working across Supply focus areas (self‑service tooling, menu management, fulfillment and delivery excellence, marketing programs, performance management, and design systems), and you’ll partner closely with Product, Engineering, Operations, and other stakeholders to define and deliver a clear vision for the partner experience across our marketplace. As Senior Product Design Manager, Supply, you’ll operate at multiple levels: setting product and design strategy, raising the bar on craft and quality across squads, and coaching designers to do the best work of their careers.

What You'Ll Do

: Own the design vision for partner experiences in Supply: Define and communicate a compelling design vision for the Supply domain in partnership with Product, Engineering, and Operations leaders, ensuring our partner tools and workflows feel cohesive and connected across surfaces and squads. Shape strategy, roadmaps, and outcomes: Collaborate with PM and Eng leads to shape roadmaps and goals for your teams, grounding decisions in partner needs, business objectives, and clear success metrics. Ensure team roadmaps are user‑centered, research‑informed, and consider the broader ecosystem of Supply and Marketplace experiences.

Lead and grow a high‑performing Supply design team: Manage, mentor, and coach a group of product designers working across multiple Supply product areas. Actively support their career development through clear goals, regular feedback, and thoughtful growth opportunities. Drive excellence in craft and quality across products: Set and uphold a high bar for UX and visual quality across the partner experience, reviewing work, providing clear direction, and ensuring consistency with ezCater’s design system and design principles.

Take responsibility for overall design quality across the Supply surfaces your team supports. Champion discovery, research, and data‑informed decisions: Partner with UX Research and Analytics to deeply understand catering partner workflows and needs, and to shape problem spaces and opportunities across Supply. Ensure your teams define clear hypotheses, measure outcomes, and use both qualitative and quantitative data to inform design decisions.

Balance speed, quality, and impact: Help your teams apply ezCater’s design process effectively, from exploration and concepting through to iteration and delivery, choosing the right level of fidelity and rigor for the problem at hand. Guide trade‑offs that balance partner experience quality, technical constraints, and business impact. Strengthen cross‑functional collaboration: Build strong, trusting relationships with Product, Engineering, Ops, and other partners.

Facilitate effective working sessions, design reviews, and cross‑squad alignment so that Supply initiatives move forward with clarity and shared ownership. Elevate communication and influence: Communicate complex problems and design directions in ways that are clear and compelling for different audiences, from squad‑level partners to Supply and Product leadership.