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Dh Pace Company, Inc — Boston, Massachusetts
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability.
For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. ezCater values technology, and particularly data, as a differentiator and a key component of our success. It powers everything we do.
We push ourselves every day to better the codebase, improve performance, and deliver an amazing customer experience. As a company with significant investments in data-driven solutions, we’re looking for a Senior Data Product Manager to lead and scale our Enterprise Data Platform as part of the Enterprise Data pillar. You will own the long-term product vision, strategy, and roadmap for our data platform—treating it as a product in its own right, not just a sequence of projects—and ensure it reliably powers analytics, data products, machine learning / data science workloads, and AI / natural-language (NL) experiences across ezCater.
This role owns the Enterprise Data Platform as a product—its capabilities, reliability, cost, and AI/NL readiness—so internal data, analytics, and product teams can safely build on top of it, in close partnership with the Senior Data Product Manager for Data Product Activation, who owns how those capabilities show up in end-user experiences. Your first major challenge will be to partner deeply with the Data Platform engineering team, Enterprise Data Architect, and cross-pillar stakeholders to deliver the next wave of Enterprise Data Platform capabilities, including the foundations required for our Enterprise Data Hub initiative—most specifically, evolving the platform so it can safely and reliably power AI-enabled analytics and NL experiences across reporting, self-service, and data products. In parallel, you’ll partner with the Senior Data Product Manager for Data Product Activation to align platform capabilities and roadmaps with how we design, ship, and operate data products—both internal-facing and customer-facing—so activation patterns, SLAs, and AI/NL use cases are first-class citizens on the platform.
What You'Ll Do
: Lead Enterprise Data Platform product strategy (in partnership with Engineering). Define and continuously refine the Enterprise Data Platform vision and product strategy, grounded in company and Enterprise Data pillar goals and business outcomes, and connect that strategy to the broader Enterprise Data and company roadmaps. Partner closely with Principal/Staff Engineers on the long-term technical direction and trade-offs so product and technical strategy stay tightly aligned.
Identify and quantify platform value. Partner with senior stakeholders (VP/Director level) across Data, Engineering, Analytics, and product to understand current-state friction and future-state needs. , ingestion patterns, promotion paths, observability, cost controls) to deliver first.
Make our Enterprise Data Platform and Hub vision real. Partner with Platform Capabilities and Engineering leadership to turn our Enterprise Data Platform and Enterprise Data Hub vision into an actionable product roadmap—using the current Platform Capabilities plan as a starting point—covering architecture baseline, high-level target reference architecture, capability roadmap, and platform cost/consumption model. Own and evolve a multi-quarter Data Platform roadmap.