Senior Solutions Consultant I, Search

We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.

We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About The Role

: Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant I , you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solution for ecommerce search & merchandising , powered by Loomi AI.

We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM) . We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.

Key Responsibilities

: Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity. Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered search, product discovery, merchandising, all powered by Loomi AI. Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs.

Qualify, design, and demo solutions across ecommerce search & merchandising and onsite experiences, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities Understand client priorities, challenges, and objectives as part of client discovery Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers; from ecommerce search and merchandising to conversational experiences, and educate clients & partners on how to leverage these for their benefit.

Required Qualifications

: 3-5 years of relevant experience in Presales, preferably in SaaS Experienced in technical sales (SaaS, search & merchandising, e-commerce) and can drive a complex technical sales process Understands basic concepts of Machine Learning and AI and analytics. Is comfortable presenting on technical subjects, including to non-technical audiences Have industry experience in retail, e-commerce, marketplace, or D2C brands Has development experience in HTML, CSS, JS and web technologies.