Senior Associate, New Verticals - Enterprise Merchant Strategy & Operations

About The Team

Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday!

About The Role

We are hiring a Senior Associate on both of our Convenience Grocery Merchant Strategy Operations teams to work on major enterprise merchant initiatives. One role sits within our Convenience Strategy Operations team - the first vertical we launched outside of restaurants! Convenience is one of our most profitable and accessible verticals with the highest monthly average users across our New Verticals platform.

One role sits within our Grocery Strategy Operations team - the second vertical we launched outside of restaurants! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants. In these roles, you will lead growth projects for major Convenience or Grocery merchants, including dedicated ownership over a portfolio of major enterprise banners.

You will act as a GM charged with growing our customer base, improving merchant performance, and achieving aggressive growth targets for some of DoorDash's largest and most dynamic verticals.

Key Responsibilities

: Drive Promotion Strategy: Determine the most effective promotion structures, occasions, and audiences for each merchant in your portfolio, and work with our partnerships team to execute on those opportunities. Enrich the In-App Experience: Work with our New Verticals growth team to optimize in-app merchandising across the funnel. Launch "0 to 1" Initiatives: Identify, validate, and act on the highest impact growth opportunities across our merchant base.

These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks.

You will report into a Manager on our New Verticals Strategy Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together. We have two positions so throughout the interview process, we will consider you for two roles (one on Convenience and one on Grocery) and align on role fit throughout the interview process!

You’re excited about this opportunity because you will… Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers. Operate .

Own tracking dashboards and manage week over week metrics to drive high quality operations. Analyze .

Benefits

of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis. Experiment. You’ll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes.

Build with AI . You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.

Lead, collaborate and Influence.