IT Operations Coordinator

Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT.

Benefits

and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority.

, and a people-focused culture. htm Position Summary Position: Information Operations Coordinator Location: Full-time at client office Schedule: Monday through Friday, 8 AM to 5 PM Salary: $60,000-$70,000 As an Information Operations Coordinator at Dedicated IT, you’ll help ensure every facility and user has reliable, ready-to-use technology. This role owns day-to-day IT support, procurement coordination, device lifecycle execution, and operational follow-through from start to finish.

This is a hands-on, execution-focused role for someone who is organized, responsive, and comfortable keeping multiple moving pieces on track. You’ll support users, manage IT tickets, coordinate equipment requests, prepare devices, maintain inventory, work with vendors, and make sure facilities receive the technology support they need without delays, bottlenecks, or surprises. The right person for this role has strong follow-through, clear communication, and a practical troubleshooting mindset.

You do not need to be a deep engineer or architect, but you do need to be dependable, organized, and able to own IT operations work through completion. We Are Looking for Candidates That Embody Our Core Values: Collaborate: Leave your ego at the door. None of us is as smart as all of us.

the company, its people, and its clients. Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.

Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.

Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.

Mission of the Role Ensure every facility and user has reliable, ready-to-use technology by owning IT support, procurement, and device lifecycle execution end-to-end with zero bottlenecks, minimal downtime, and no surprises.