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Michels Canada
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world!
From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. As a Payments Operations Analyst (APR) , you will play a key role in ensuring the smooth, efficient, and secure performance of payment flows across Superbet’s global markets and brands. Sitting within the Antifraud, Payments Risk (APR) function, this role focuses on optimizing transaction success rates, reducing fraud and chargebacks, and ensuring accurate financial reconciliation across multiple payment service providers (PSPs) and methods.
You will act as a central point of coordination between internal teams (APR, Payments, Risk/Fraud, Finance, Customer Support, Product) and external partners, ensuring operational excellence and fast issue resolution in a high-volume, multi-market environment.
Who You Are
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Requirements
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What We’Re Looking For
Solid understanding of payment ecosystems, including card flows (authorization, clearing, settlement) Good knowledge of the chargeback lifecycle (Visa, Mastercard) Strong analytical skills with high attention to detail Advanced Excel / Google Sheets skills (reconciliation, analysis, reporting) Ability to operate effectively in a fast-paced, high-volume, multi-market environment Strong ownership mindset and problem-solving approach Excel