Technical Product Owner, Air Platform

At Range Group we believe in the power of the professional travel advisor. 5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip.

Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact.

From exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need — we are investing to build a better future. TripArc connects travel advisors to a broad network of air content which can be sourced through Global Distribution Systems (GDSs), New Distribution Capability (NDC) channels, and air content aggregators.

Requirements

TripArc aggregates this content through a centralized integration layer, normalizing fares, schedules, ancillaries, and booking flows into a consistent format that advisors can shop, price, and ticket through the platform. The Technical Product Owner in this role will own the product backlog for the Air pod, managing how new carrier, GDS, NDC, and consolidator connectivity options are evaluated, onboarded, and mapped into TripArc’s internal data model. The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Director of Technology and other team members, the development team, the Solutions Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies.

They ensure the Product Backlog is visible, transparent, and understood at all times.

and translate them into features or user stories Maintain and the extend the current Air shopping experience on existing platforms Evaluate new carrier, GDS, NDC, and consolidator offerings; identify gaps versus each other Collaborate with architects and technical lead on design patterns, performance tuning, and resilience considerations Translate air-specific concepts — fare construction, branded fares, ancillaries, PNR/booking record handling, ticketing, voids, refunds, and exchanges — into clear

the development team can implement Determine scope and prepare

documents for key projects to ensure business and technical

are understood and accepted by stakeholders Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team Prepare functional diagrams outlining system capabilities and processes Liaise with external carrier, GDS, NDC, and consolidators partners on offering availability, onboarding

, and technical queries Coordinate with the Solutions Support team and other internal stakeholders to ensure integration changes are understood and supportable Investigate and analyze problems, business processes, and

in order to recommend appropriate solutions Document system problems

Responsibilities

such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome. Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions Support, and Procurement to identify business