APR Analyst

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world!

From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. As an Antifraud, Payment and Risk Analyst , you will be responsible for making sure that payment requests, both in and out of customers’ accounts, are evaluated and processed on time. You will also be responsible for ensuring that established policies and procedures relating to fraud and risk prevention are followed.

Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.

Responsibilities

Perform risk assessment of new and existing players at different stages; Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures; Handle and verify KYC documents; Collaborate with the AML department; Help the CS team with payments and risk related players’ queries as well as process withdrawals; Assess and escalate cases accordingly to the responsible departments; Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players; Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft; Take part in improving workflows and procedures; Ad hoc tasks when required by the Team Leader.

Requirements

Interested in developing your career in the payment, antifraud and risk department; Detail-oriented and an analytical problem-solver; Naturally inquisitive and alert to irregular activity; Innovative - to identify opportunities for improvements in existing processes; Fluent at least in one of the following languages + good written and spoken English: o Romanian o Polish o Serbian o Croatian; Willing to work shifts, weekends and Public Holidays if required Desired but not Essential Knowledge of Antifraud validation tools; Prior experience in Payment and/or Antifraud. About Super We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization.

Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. Shaping the Future of Play Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision.

Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail?

xyz/careers Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming Betting Association (EGBA). At Super, we operate as a high-performing team.

We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.