Associate Director, Program Management

About BlueLabs BlueLabs is a leading provider of analytics services and technology for a variety of industry clients: including government, business, and political campaigns. We help our clients optimize their engagements with individual customers, supporters, and stakeholders to achieve their goals. Simply put: we help our partners do the most good by getting the most from their data.

Today, our team of data analysts, scientists, engineers, and strategists come together from diverse backgrounds to share a passion for using data to solve the world’s greatest social and analytical challenges. We’ve served more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, international groups, and companies. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach -- serving a diverse set of industries, including the automotive, travel, consumer packaged goods, entertainment, healthcare, media, telecom, and more.

About The Team

The Program Management team sits within the Insights division of BlueLabs. The Insights division drives high quality, innovative research and analysis across BlueLabs’ client sectors. Insights team members manage the underlying data that drives our day-to-day work, analyze and interpret data, provide strategic program insight, drive innovation across sectors, and collaborate closely with both our client and technical teams.

The BlueLabs Insights practice works with non-profit, political, and private sector clients to provide them with high quality analysis to better understand the environment they operate in and inform future decision making.

About The Role

Reporting to the VP of Insights, the Associate Director of Program Management is a central leadership figure responsible for shaping programmatic strategy and leading the project management team to design and implement project delivery frameworks across political, advocacy, non-profit, and commercial sectors. This leader will drive operational excellence by not only standardizing tools and frameworks but also evolving them to scale with business growth. Combining a technical understanding of research methods and product management with business acumen, this role will manage resource allocation, mitigate high-level risks, and cultivate deep relationships with cross-functional stakeholders to ensure projects meet ambitious deadlines and drive impactful results.

Beyond overseeing the execution of complex public opinion surveys and data programs, the Associate Director will serve as a mentor to a team of project managers, fostering a culture of accountability and professional growth. In this position you will: Program execution: oversee the full lifecycle of large-scale survey research, data, and analytics programs, translating multi-layered client roadmaps into detailed project plans, timelines, and budgets. , Asana, Jira, GitHub, G-Suite) to track project performance, mitigate risks, and maintain high standards of delivery.

Cross-functional collaboration: act as the primary bridge between data science, polling, and analytics teams to remove roadblocks and ensure the rapid, smooth execution of programmatic initiatives. Client management: serve as a key point of contact for client-stakeholders, managing internal and external project communications, aligning tasks with shifting priorities, and ensuring clear status reporting. Team leadership: lead, mentor, and resource a team of project managers, ensuring they have the support needed to drive operational excellence across the organization.

Meeting facilitation: lead internal stand-ups and client check-ins, ensuring all meetings have clear agendas, documented action items, and accountability for next steps.