About iTradeNetwork At iTradeNetwork, we provide advanced supply chain software and insights tailored to the food beverage industry. Our mission is clear and ambitious: To feed the world. From the start, we’ve been dedicated to tackling the most pressing challenges within food and beverage supply chains, delivering innovative solutions and expert support that make a measurable impact.

Our cutting-edge technology helps businesses streamline complex procurement and fulfillment processes, minimize food waste, optimize inventory, manage compliance risk, and scale profitably. We’re proud to serve an elite customer base, including 13 of the top 25 North American grocers, 8 of the top 10 foodservice distributors, and 8 of the top 10 global food and beverage manufacturers. In an industry riddled with challenges and pressures, iTradeNetwork is a partner to companies in the food and beverage supply chains.

Our advanced solutions help businesses simplify complex procurement and fulfillment challenges, reduce food waste, optimize inventory levels, mitigate compliance risk, and expand profitably at scale. iTradeNetwork builds bridges between suppliers and buyers of perishable food and provides supply chain software and insights for the food beverage industry. iTradeNetwork provides supply chain technology solutions to 2 primary markets: the Grocery Retail and Food Service segments.

While our industry-standard Order Management System (OMS) is the bulk of iTradeNetwork’s existing revenue, our fast-growing Food Service software solutions represent an emerging opportunity for the next 7-10 years. iTradeNetwork’s food and beverage network comprises thousands of food buyers, suppliers, distributors, operators and transportation providers using its collaborative platform to drive profitability and eradicate cost and waste from their supply chain operations. iTradeNetwork’s customer profile boasts 13/25 top North American grocers, 8/10 top North American foodservice distributors, and 8/10 top global food/beverage manufacturers.

In 2010, iTradeNetwork was acquired by Roper Technologies (NYS: ROP) and became part of Roper's Portfolio that includes a myriad of software and hardware companies.. Roper Technologies is a constituent of the Nasdaq 100, S P 500, and Fortune 1000. Roper has a proven, long-term track record of compounding cash flow and shareholder value.

The Company operates market leading businesses that design and develop vertical software and technology enabled products for a variety of defensible niche markets. Roper utilizes a disciplined, analytical, and process-driven approach to redeploy its excess capital toward high-quality acquisitions. Their strong operating model enables them to convert end-market potential into profitable growth and cash position that creates value for investors.

Job Summary As a key member of the executive leadership team, the Vice President of Implementation and Professional Services at iTradeNetwork will oversee and drive the operational and customer support strategies across the organization. This role combines high-level strategic planning with day-to-day execution of our post-sales operational processes. The successful candidate will enhance our customer implementation and onboarding processes, adopt and implement an AI-first mentality, promote a culture of continuous improvement, develop our operating cadence and support strategic projects to drive scalable growth and operational effectiveness ensuring alignment with our company's strategic objectives.

Key Responsibilities

: You will be responsible for leading the following functions (subject to change as the business and org structure evolves): Customer Support, Implementation (currently consisting of integration engineers, onboarding specialists, and data management professionals) and Professional Services, with a sole focus on delivering an exceptional customer onboarding experience, followed by successful scalable implementation of professional servic