About Jetson Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity.

Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable. We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity We are searching for a General Manager to oversee all aspects of branch operations in our new Columbia market. This is a blank canvas with no team, no installs, and no local presence yet. The GM will build and lead a team of residential HVAC electrical professionals, develop strategic business plans, ensure operational efficiency, and uphold high standards of customer service and compliance.

You will own the P L, write the playbook, and lead from the front from day one.

What You'Ll Do

Oversee daily operations of the Jetson Columbia branch including scheduling, installations, service calls, quality control, and safety compliance Build and lead a high-performing team of HVAC technicians, electricians, project coordinators, and administrative staff from the ground up Be on the ground every day leading from the front, upholding Jetson culture, and ensuring we are attracting and hiring top players who exemplify Jetson values Lead, mentor, and develop your field force of technicians and staff to deliver the best customer experience in the business Manage vendor and subcontractor relationships, holding partners accountable to quality and performance expectations Establish local partnerships with utilities, contractors, and community organizations to drive brand awareness and customer acquisition Gather market insights and manage local regulatory, permitting, and compliance matters including Maryland contractor licensing

Requirements

Work closely with HQ teams across Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success to improve products, enhance customer experiences, and align on strategic goals Use data and KPIs to drive continuous improvement and align with corporate goals Provide regular financial and operational reports to the executive team What You'll Bring Maryland MHIC Contractor License or demonstrated eligibility and commitment to obtain it. The GM serves as the Responsible Managing Employee for our Columbia operation and this is a legal requirement to operate in Maryland.