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Intuit — Inglewood, Alberta
Intuit Dome is seeking an experienced and multifaceted Director of Security Technology who is adept at crafting, planning and implementing security and access control programs and providing direct oversight and management to our 24/7 Security operations. The ideal candidate will be responsible for the overall management of the Security Department incorporating new technology into a seamless safer experience for fans and team members. The Director of Security Technology will possess a detailed understanding of sports entertainment venue safety programs and have five or more years of supervisory or management experience in a building security or event-based workforce.
This is a full-time role based in Inglewood, CA and is eligible for our competitive benefit offering including medical, dental, vision, 401(k) plan with company contribution, Well-Being Allowance, and more. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights, weekends, and holidays to cover high profile concerts and NBA games.
What You Will Do
Manage Building Security Manager and Building Security Coordinator to plan, develop, and implement programs that support strategic goals while maintaining the highest industry standards for safety and security. Lead recruitment, onboarding, training, development, and scheduling of 24/7 Building Security operations, ensuring a high-performing team and implementing programs that uphold industry standards and ensure the safety and security of all fans, team members, performers, and stakeholders. Develop and manage Building Security budget, staffing deployment, and oversight of all full-time and part-time Building Security Supervisors, Leads, and Officers.
Oversee operations of critical systems including state-of-the-art CCTV, access control, incident management systems, radio communications, and select building management systems within the Command Center and Loading Dock. Direct research, installation, maintenance, system hygiene, and repair of all physical security systems, including access control, CCTV, security screening equipment, visitor management, and X-ray systems. Approve and oversee work performed by internal technicians and vendor-provided personnel assigned to security systems projects.
Maintain the integrity of the key control system, ensuring accurate issuance, tracking, and compliance among all authorized key holders. Provide effective direction to team members during emergency response situations; update and maintain facility Emergency Operating Plans with regular reviews, updates, and exercises. Assess, develop, and oversee execution of security strategies and plans as needed to secure building perimeters, access points, team member work areas, Command Center, and Loading Dock operations.
Oversee incident investigations in response to all Building Security incidents at Intuit Dome and Kia Forum during 24/7 operations, including management of all reports within 24/7 Software. Collaborate with management and public safety officials to develop training programs, employee safety presentations, practical exercises, and tabletop exercises to ensure operating procedures are effectively communicated to internal and external stakeholders. Oversee security training standards, including implementation of emerging technologies and ongoing employee development.
Establish and maintain relationships with local, city, state, and federal security organizations to ensure effective communication, coordination, compliance, and support for investigations related to security incidents. Manage the global Halo Sports Entertainment credentialing system, providing customized and restricted access rights to employees, business partners, and vendors performing work at Intuit Dome and/or Kia Forum.