Client Partnership Manager (Texas)

Location: Local or Embedded at Client Location in Dallas or Metro Area, TX

Who We Are

At Image Solutions, we don’t just provide uniforms; we help organizations strengthen their brand and enhance their employee experience through seamless, high-quality uniform, corporate apparel and promotional goods programs. As a leader in the $23 billion branded apparel industry, we partner with businesses across industries to design and manage solutions that make operations smoother and more efficient. What makes us different?

Unmatched service – we go above and beyond for our clients. Data-driven insights – helping clients optimize costs and program efficiency. A commitment to giving back – we donate 10% of annual profits to charity and support employee volunteering.

If you’re passionate about helping clients succeed , we’d love to hear from you. Put our Clients First, Always As a Client Partnership Manager, you are more than an account manager—you are a strategic partner and trusted advisor to our clients. Your role is to deeply understand their business, provide tailored solutions, and ensure their branded uniform, apparel, promotional items programs run seamlessly.

You take a proactive approach, identifying challenges before they arise and delivering insights that help clients optimize their programs. Your expertise transforms uniform programs into effortless, cost-effective solutions that support business operations and enhance employee experience. Managing a $5M+ portfolio, you lead program execution across multiple locations, ensuring every client receives exceptional service, data-driven recommendations, and long-term value.

You don’t just react—you anticipate, strategize, and deliver results. If you thrive on building deep relationships, solving business challenges, and making a measurable impact, this is the role for you. What’s in It for You?

Competitive base pay + annual bonus for driving client success and strengthening partnerships. Ownership autonomy to shape strategic client programs and drive meaningful results. A culture built on service, innovation, and collaboration.

Benefits

, including medical, dental, and vision for you and your family. 401(k) with company match to invest in your future. 4-week sabbatical after 5 years , recognizing your dedication.

A company that gives back – we donate 10% of annual profits to charity and offer paid volunteer time. 6 weeks of paid parental leave , because family matters. How You’ll Drive Client Success Be a Strategic Partner You think like an operator, not a firefighter.

You prevent escalations by setting expectations, simplifying processes, and keeping customers ahead of risk. Own relationships with established clients, serving as their primary point of contact for all sales and program needs. Ensuring clients see us as a strategic partner, not just a vendor.

Understand each client’s business, industry, and challenges to provide tailored, value-driven solutions. Ensure a seamless, high-quality experience throughout the client lifecycle, from concept to delivery. Conduct regular on-site visits, program reviews, and seasonal planning sessions to reinforce partnership strength.

Represent the brand at industry trade shows, regional markets, and networking events to reinforce presence with established partners. Strengthen Relationships Maximize Value You know how to lead a customer conversation. ” Guide discussions, hold the line, reset expectations, and doing it all without losing trust.

Customize uniform programs to align with client needs, ensuring the best product selection, pricing, and service. Guide partners on trend direction, fabric innovation, fit adjustments, and customization options. Work with design and merchandising teams to bring client-specific programs to life, ensuring brand alignment and commercial success.

Requirements

to create comprehensive briefs to present to cross-functional teams.