Staff Data Scientist, Marketplace Analytics

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold.

Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill.

In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power.

In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started.

If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's mission is simple and hard: give power to the patient. We are the nation's leading digital healthcare marketplace — connecting millions of patients to the right care, faster than ever.

The Data Analytics team is at the center of how Zocdoc grows, evolves, and makes high-stakes decisions at scale. As a Sr/Staff Data Scientist you will be one of the most senior analytical voices at the company — a strategic thought partner to directors and senior leadership across Product, Marketing, Sales, Finance, Revenue, Operations, Customer Experience, and Platform. You'll work on some of Zocdoc's most complex and ambiguous business problems — where the question itself isn't always defined, and the right method doesn't fit neatly into a playbook.

You'll lead the analytical strategy, apply rigorous experimentation and causal inference frameworks at scale, and turn structured thinking into decisions that shape how Zocdoc grows. This is a high-visibility, high-impact individual contributor role. Success here is measured not just by the quality of your analyses, but by the clarity, influence, and scalability of the thinking you bring to the teams around you.