Senior Director, SMB Sales

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold.

Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill.

In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power.

In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started.

If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission Zocdoc's most important asset is our people. As a Senior Director of SMB Sales , you'll play a pivotal role in making sure that providers across the country can find and connect with patients on Zocdoc — and that once they do, they stay, grow, and thrive.

You'll lead the SMB Sales organization end-to-end, shaping multi-year strategy, driving high-impact commercial execution, and building the kind of high-accountability, tech-enabled sales engine that wins. Your leadership will directly determine how Zocdoc competes, grows, and delivers on its mission of giving power to the patient. You'll enjoy this role if you are… Personally motivated by building and scaling world-class sales organizations that consistently deliver against ambitious revenue and retention goals Autonomous, urgent, and creative.

You thrive without a playbook and know how to write one Highly energized by operating in a high-velocity SMB environment where precision, speed, and accountability drive results Passionate about the intersection of technology, AI, and sales — and excited to lead a team that pushes the frontier of what a modern, tech-enabled commercial engine looks like The kind of person who raises the performance bar just by being in the room — you coach leaders, mentor emerging talent, and make everyone around you better Serious about your work, but not about yourself.