Asset Manager, Energy Storage

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence.

Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE

: We are seeking a highly organized and technically skilled Energy Storage Asset Manager to own the performance, reliability, and maintenance of our Megapack energy storage fleet supporting SpaceXAI's AI infrastructure in Memphis. You will serve as the primary owner of day-to-day operations, service coordination with Tesla, and long-term asset optimization for one of the largest and most critical battery deployments powering AI training. This is a full-time, onsite role based in Memphis, Tennessee.

RESPONSIBILITIES

: Monitor the health and performance of the existing Megapack fleet in real time, tracking key metrics such as availability, energy throughput, efficiency, temperature, alarms, and state of health. Create and manage Tesla service tickets for technical issues, providing detailed logs, data, and documentation to enable fast and effective resolution. Act as the primary point of contact and liaison with Tesla Field Service technicians, offering onsite coordination to remove blockers, support efficient execution, and ensure high-quality, timely completion of work.

Escalate critical or complex issues to Tesla support engineering or management when necessary, while actively driving resolution and minimizing downtime.

Requirements

Own all maintenance activities for Megapack transformers, including identifying manufacturer-recommended schedules, coordinating with transformer manufacturers and contractors, and overseeing execution of preventive and corrective maintenance. ) to ensure long-term serviceability and reliability. Schedule, coordinate, and oversee all preventive maintenance, firmware updates, and corrective repairs performed by Tesla.

Analyze performance data to identify trends, degradation patterns, and optimization opportunities; collaborate with Tesla and internal SpaceXAI teams on improvements. Maintain comprehensive records of maintenance activities, service reports, downtime events, spare parts usage, and key performance metrics. Support the commissioning of new Megapack deployments and their integration with SpaceXAI facilities.

Ensure full compliance with all safety protocols, Tesla procedures, manufacturer guidelines, and local regulations. Participate in root-cause analysis for incidents and contribute to continuous improvement of Megapack operations and maintenance strategies. Provide on-call support for urgent operational and maintenance issues as required.

QUALIFICATIONS

: Proven track record coordinating with OEM field service teams and managing vendor relationships in a mission-critical environment. Experience with maintenance planning, asset management, and regulatory compliance for high-voltage energy infrastructure. Excellent organizational and communication skills with the ability to drive issues to resolution under time pressure.