Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together.

About The Role

: Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link between our security organization and our global customer base. In this role, you will act as the primary technical security advisor for the Sales and Customer Success teams, helping customers understand Wrike’s security capabilities and building trust throughout the customer journey. You will play an important role in removing security-related blockers during pre-sales and post-sales engagements, clearly communicating Wrike’s security posture, and positioning security as a competitive advantage.

Requirements

into clear business value.

Qualifications

: 3+ years of experience in a customer-facing technical role such as Sales Engineering, Customer Success, Solutions Engineering, or Security Consulting, preferably in a SaaS environment Strong communication skills with the ability to explain complex security and compliance concepts to both technical and non-technical audiences Experience handling customer objections and guiding security-related discussions in a business-focused way Solid understanding of cloud security principles Knowledge of data privacy regulations such as GDPR and CCPA Familiarity with security and compliance frameworks such as SOC 2, ISO 27001, and HIPAA Ability to manage multiple priorities effectively in a fast-paced environment Experience using AI tools, internal documentation, or knowledge bases to improve quality and efficiency in responses English spoken and written skills - advanced level Standout Qualities: Experience with RFP automation platforms such as Loopio or Responsive Familiarity with the Collaborative Work Management (CWM) space Deeper experience in customer-facing security roles within SaaS organizations Strong consultative approach with the ability to position security as a business enabler Proactive mindset with a focus on continuous improvement and cross-functional collaboration Team Dynamics: Your manager will be Alexis Jordan.