Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Work Schedule: Mondays to Fridays; 8:00AM - 5:00PM Where Great Service Meets Seamless Operations The Client Services Associate delivers exceptional office, mail, and delivery services while supporting the smooth daily operations of a dynamic workplace. This role spans multiple functions, including mail and package handling, print and copy services, office upkeep, and conference/reception support.

You will consistently provide prompt, courteous, and efficient service, maintain a polished and professional image while ensuring both clients and employees receive a 5-star experience. Why This Role Matters You play a key role in creating a seamless and welcoming workplace experience. From first impressions to daily operations, your attention to detail and service mindset helps keep the office running efficiently and leave a lasting positive impact on everyone you support.

Qualifications

High school diploma or equivalent 1–2 years of relevant experience preferred Basic knowledge of computer-based systems Able to work assigned hours Physical

Requirements

Ability to lift up to 60 lbs.

Responsibilities

that are required of the employee for this job.

and activities may change at any time with or without notice.

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

Client Service Associate (Mailroom)