Director, Customer Management Risk Strategy

Strategic leader with experience in credit strategies for a non-prime consumer lending portfolio with experience in exposure management People-first data leader who delivers insights that fuel effective credit strategy execution and collaboration with cross-functional teams Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office Start your adventure with Zip Working in our Risk Strategy team provides no shortage of opportunities to truly impact the way we operate. As a trusted strategic partner to every team across Zip, you will own all things around credit strategy for existing customers, helping drive increased customer engagement while minimizing losses As a Director of Customer Management Risk Strategy you will be responsible for leading a team that delivers strategies to manage exposure and engagement across Zip’s customer portfolio. You will partner closely with product managers and engineering teams to develop new capabilities and strategies.

and perform holistic monitoring of strategies and performance to identify strategic opportunities. g. SQL) analysis and programming and developer tools such as Python, R, Databricks, Snowflake in a financial services setting Quantitative background in engineering, statistics, math, economics, business, or related disciplines Possesses strong communication, interpersonal and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams Possesses analytical mindset and strong problem-solving skills.

Attention to detail and ability to multitask Experience leading and developing analytical teams Comfortable working in a fast-paced environment and dealing with ambiguity Extremely proactive communicator willing to raise flags when needed and keep team members informed of ongoing risk related activities Experience with regulatory compliance, such as FCRA and Reg Z is a plus Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work.

Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster.

Compensation

strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations.