Loan Processing Associate I

, is one of the nation's leading Lender Service Providers (LSP). Windsor Advantage provides banks, credit unions and CDFIs with a comprehensive outsourced SBA 7(a) and USDA lending platform without the need to hire staff or incurring capital expenditures. 5 billion in government guaranteed loans and currently services a portfolio for over 100 lenders nationwide.

With more than 150 years of cumulative SBA lending experience, cutting edge technology, rigid controls and consistent processes, Windsor is uniquely qualified to assist any size lender with implementing a thoughtful and profitable government guaranteed lending initiative. A. is headquartered in Maryland and has been serving our communities since 1999.

We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services primarily to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Position Purpose The Loan Processing Associate is responsible for providing quality customer service while processing loans through closing.

), exercising discretion and judgment. This position includes required participation in and contribution to weekly departmental and pipeline meetings.

Responsibilities

Manages the entire loan application lifecycle, from initial intake to final closing. This includes collecting and verifying borrower documentation, ensuring completeness, conducting due diligence tasks, and coordinating with Loan Officers and Underwriters. Maintains meticulous attention to detail to ensure adherence to all SBA regulations, program guidelines, and bank policies throughout the loan process.

Distribute, collect, and review loan application processing checklist to obtain SBA Authorization and loan closing. Exhibit in-depth understanding of SBA rules/regulations and develop an ability to utilize this knowledge to independently create unique solutions and thoughtful structures. Acts as a liaison and manage critical relationships with borrowers, financial intermediaries, lenders, Windsor management and the SBA throughout the loan lifecycle using effective communication with a high attention to detail.

Prepares comprehensive loan packages with all necessary financial documents, business plans, and supporting materials for underwriting review and approval. Manages and facilitates the loan closing process, ensuring all documents are signed, conditions are met, and funding is disbursed smoothly. Assists with servicing of funded loans, such as collecting information for ongoing compliance.

Stay updated on current SBA loan programs and industry trends, researching competitor offerings as needed. Submit 4506-C to the IRS and complete tax verifications upon return. Order and review any necessary third-party reports as needed.

Effectively manage and interface with third party vendors. Work with lender and borrower on SBA screen outs. Interface directly with SBA loan specialist staff.

Prepare and/or review SBA authorization once received, depending on processing method, and interface with lender’s closing counsel. Special Projects assigned as necessary. Actively contribute to weekly department meetings to identify, discuss, solve, and implement department process improvements.

Adhere specifically to all company policies and procedures, Federal and State regulations, and laws.

Requirements

including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist