Senior Manager, User Research

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is looking for a Senior Manager of User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs).

You are accountable for ensuring research drives product decisions, reduces risk, and improves delivery clarity. This role specifically owns the development of the long-term User Strategy, acting as a primary input for Product Vision and roadmapping. This is not a study management role.

You are responsible for ensuring research produces a clear, actionable, and insights-driven strategy that changes product direction. You will partner closely with Product, Design, and Engineering leadership to define what we need to learn, when we need to learn it, and how it impacts decisions. How You’ll Contribute: Lead and develop a team of senior researchers Set clear expectations for insight quality, speed, and impact Hold researchers accountable for outcomes, not just studies Provide direct feedback and address performance issues quickly Ensure research outputs directly influence product decisions and roadmaps Drive clarity in problem definition before design and development begin Reduce ambiguity and rework through early insight generation and team consumption Track and improve insight impact (what changed because of research) Ensure strategic research orchestration across your team, aligning timing and quality to critical product milestones.

00 annually + commission depending on factors such as job-related skills, relevant experience, and location.

Benefits

package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resou