Sr. Business Operations Engineer

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded on Nasdaq Stockholm with headquarters in Sweden, the US, and Singapore, we protect everyone from everyday consumers to global enterprises with modern, phishing-resistant authentication. Why Join Our Mission?

At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity , pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience.

Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program , offering free open-source repositories , libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application.

Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. The Role: We are looking for a Senior Business Operations Engineer to join our global Business Operations team, based in Sweden and the US. This is a Salesforce-heavy role, but it goes beyond CRM development.

), translating their needs into reliable, scalable solutions across our full stack: Salesforce, NetSuite, and the integrations that connect them. You will work closely with stakeholders in GTM teams, picking up rough ideas and turning them into production-ready solutions. This means you need to be as comfortable in a whiteboard conversation as you are in a code editor.

A genuine interest in how GTM organizations operate in our business is as important here as technical depth. We build with the best tool for the job. That usually means Flows, declarative configuration, or AI-assisted automation, with Apex and custom code available when the problem calls for it.

Responsibilities

: Salesforce development: Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on what the problem requires.

Requirements

, and turn ideas into maintainable, production-grade solutions. Integrations: Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required. AI implementation: Identify and build AI-driven automations that reduce manual work and improve data quality across the business.

NetSuite: Support data flow and business logic between CRM and ERP, with development as needed. Data and analytics: Collaborate with our data team on BigQuery and dbt to make sure business logic is accurately reflected in reporting. Tech health: Audit and reduce technical debt, converting legacy code to declarative solutions where practical.

DevOps and documentation: Manage releases, version control (Git), and own the technical documentation for everything you build.

: 5+ years of development experience in a Business Operations or Systems Engineering environment. Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows.